Thank you for purchasing the M+M, Inc. M10™ Series Sporting Rifle. Our intention is for you to enjoy this quality firearm for years to come. To that end, our Customer Service staff is well-trained and available to help you with any issues that arise in using your new rifle. Customer Service is available by phone, fax, mail or email. Contact Customer Service for warranty repairs or questions regarding operation of your M10™ Series Sporting Rifle.
Important: Please read this entire document BEFORE returning firearms for service.
In order to take advantage of the M+M, Inc. Limited Warranty, you MUST register your firearm within 90 days of the original purchase of the new firearm. You can register using the Warranty Registration Card inserted in the manual materials that are shipped with your new firearm, or by going on-line to: www.mm-industries.com/warranty-registration
All requested information must be provided in every field of the Warranty Registration Card or web page in order to activate your warranty.
M+M, Inc. M10™ Series Sporting Rifle Limited Hardware Product Warranty
Your M+M, Inc. M10™ Series Sporting Rifle will be serviced for defects in material or workmanship, at no charge to the original purchaser of a new M10™ Series Sporting Rifle. Defective parts will be replaced or repaired at the option of M+M, Inc. for the duration of this limited warranty.
Term of Warranty:
The Warranty Period for the M10™ Series Sporting Rifle is one year from date of original retail purchase. Be sure to retain your sales receipt as proof of purchase date. Claims will not be honored without sales receipts.
If a firearm submitted for repair is found to be within operating specifications, a service fee of $95 will be assessed before your firearm is returned to the customer.
The rifle must be returned fully assembled and must be accompanied by the original magazine before we can perform any warranty service work. Please do not send any aftermarket items to M+M, Inc. with the firearm. M+M, Inc. will not be responsible for lost, missing or damaged aftermarket accessories.
IMPORTANT: IF END USER MAKES ANY MECHANICAL MODIFICATIONS, ADJUSTMENTS OR USES UNAUTHORIZED PARTS, M+M, INC. WILL NOT HONOR ANY WARRANTY CLAIMS AND/OR ASSUME RESPONSIBILITY FOR THE FUNCTIONING OF THIS FIREARM. YOUR M10™ SERIES RIFLE HAS BEEN DESIGNED AND MANUFACTURED TO PERFORM PROPERLY WITH THE ORIGINAL PARTS AS INSTALLED AT THE FACTORY. IT IS THE OBLIGATION OF THE CUSTOMER TO INSURE THAT ANY PARTS REPLACED OUTSIDE THE FACTORY ARE THE PROPER PARTS, PROPERLY INSTALLED, AND HAVE NOT BEEN MODIFIED OR ALTERED IN ANY WAY. MODIFIED, ALTERED OR INCORRECTLY INSTALLED PARTS CAN RESULT IN DAMAGE TO THE FIREARM, INJURY OR DEATH TO THE OPERATOR OR BYSTANDERS THROUGH MALFUNCTION. ALWAYS HAVE YOUR RIFLE SERVICED BY A QUALIFIED GUNSMITH, CHECK ANY WORK THAT MAY HAVE BEEN DONE BY ANYONE OTHER THAN A QUALIFIED GUNSMITH
How to Obtain Warranty Service:
- Notify Customer Service that you have an issue. Some issues can be resolved without sending the firearm in for service. Service is fastest when you notify Customer Service of the issue by phone.
- Describe your problem to Customer Service. They will need to know what is happening with the rifle and how you discovered the problem. If you have a broken part that you can identify, please consult the diagram and list of parts included in your Owner’s Manual so that you can try to identify the exact part that is broken by If you don’t know what part is broken or exactly what the problem is, describe what is happening that makes you believe there is a problem.
- Provide the model number, serial number and date of purchase of your firearm. It is best to have these things ready when you call, or include them in the written
If deemed necessary, your Customer Service Representative will give you instructions for returning the rifle to the factory. You must follow the instructions your Customer Service Representative gives you regarding the return of the firearm, whether you ship it or you give it to you dealer to ship.
Various Local, State and Federal laws govern the transfer and transportation of firearms. For that reason, we recommend that you consult a dealer in your state for information on how to transport your firearm. M+M, Inc. is not responsible for knowing the applicable laws of every state and local ordinance. That is your responsibility.
LIMITATIONS: THIS WARRANTY INFORMATION IS PROVIDED TO THE ORIGINAL OWNER OF THE M10™ SERIES SPORTING RIFLE, AND NO PERSON IS AUTHORIZED TO EXTEND OR MODIFY OR ACCEPT ANY OTHER OBLIGATION ON BEHALF OF M+M, INC. BEYOND THIS WARRANTY, EITHER AT THE DEALERSHIP WHERE YOU PURCHASED THE FIREARM OR AT THE FACTORY. M+M, INC. ASSUMES RESPONSIBILITY FOR DEFECTS IN MATERIALS AND WORKMANSHIP AS SET OUT IN THIS WARRANTY DOCUMENT, AND M+M, INC. ACCEPTS NO FURTHER RESPONSIBILITY OR LIABILITY BEYOND WHAT IS SET OUT IN THIS DOCUMENT. IN NO CASE OR EVENT NEITHER M+M, INC. NOR ITS REPRESENTATIVES WILL BE LIABLE FOR DAMAGES BEYOND THE LIMITS OF THIS WARRANTY. NOR WARRANTIES EITHER EXPRESSED OR IMPLIED EXTEND BEYOND THE ONE YEAR PERIOD FROM THE DATE OF PURCHASE OF THE FIREARM.
Northglenn, CO 80233
Customer Service is available from 8:00 AM to 4:00 PM (MST), Monday through Friday, holidays excepted. If you contact us by email, please allow up to three days for a response.